Returns & Exchanges

We stand by the quality of our packs and gear, offering a 60-day return window for all items purchased directly from our online store. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to ensure you find the perfect fit for your journey.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

• 2.
  Print Prepaid Label

  Once your return request is submitted, download and print the prepaid shipping label provided to ensure your package is tracked and insured.

• 3.
  Pack Your Gear

  Place your unused items with original tags attached into the original shipping box or a similar durable mailer, ensuring the package is securely sealed.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once our warehouse receives and inspects the gear, your refund will be processed to your original payment method within 7-10 business days.